Frequently Asked Questions
Everything you need to know about shopping authentic Japanese goods.
Do you ship internationally?
Yes, we ship to over 100 countries worldwide directly from our warehouse in Japan using reliable carriers like DHL, FedEx, and Japan Post.
Are the products authentic?
Absolutely. Every item sold on Japanese Taste is 100% authentic and sourced directly from reputable manufacturers and authorized distributors within Japan.
How long does shipping take?
Standard shipping typically takes 7-14 business days, while express shipping options usually arrive within 3-5 business days depending on your location and customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
What is your return policy?
We accept returns for most unopened and unused items within 30 days of delivery. Please contact our support team to initiate a return authorization.
Will I have to pay customs duties or taxes?
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and vary by country.